System Status: All Services Operational (99.98% Live Uptime Verified)

Quick Support & Trouble Desk

Connection down? Red loss light? Open a trouble ticket instantly without password login boundaries.

Matches your account profile automatically. Where is my ONT Serial?
Mention any specific alarms, e.g. flashing RED 'LOS' light on your modem.
Before You Report
  • Power-cycle your ONT: Unplug your modem from power for 60 seconds and plug it back in.
  • Check optical connections: Verify the yellow fiber-patch cord connected to your wall box is secure.
  • No Password Required: Entering your email or phone on the left links your ticket directly to our engineers.
Direct Helpdesk lines

If your internet is completely dark, speak directly with our NOC center support engineers.

Phone Support 07190-DMK-FIBER
WhatsApp NOC Desk +234 7190-DMK-FIBER
Support Email helpdesk@dmk.ng